At Laztech, we are dedicated to delivering outstanding IT support to keep your business running seamlessly and without interruption. From proactive maintenance to rapid response solutions, we offer the expertise and reliability you can count on. Our top-tier services include comprehensive Break Fix Maintenance and customizable Managed Services Contracts.
We understand that every business has unique IT requirements, which is why we offer customizable services tailored specifically to your needs. Whether you need adjustments to our Break Fix Maintenance services or a fully bespoke Managed Services package, we will work with you to create the perfect solution.
Our customizable services include:
- Tailored Support Packages: We can combine remote, onsite, and proactive support into a plan that fits your operational requirements and budget.
- Service-Level Adjustments: Whether you need faster response times or expanded monitoring, we can modify our service levels to match your business demands.
- Flexible Contract Terms: Our Managed Services can be adapted with flexible contract terms, so you only pay for what you need, when you need it.
- Scalable Solutions: As your business grows, our services can scale with you, ensuring your IT infrastructure continues to meet evolving challenges.
At Laztech, we are committed to providing a fully customized experience to ensure your IT infrastructure supports your business goals effectively and efficiently. Reach out to discuss how we can tailor our services to your exact needs.
Break Fix Maintenance
Our Break Fix Maintenance services ensure your systems remain operational with minimal downtime. Our experienced locally based engineers are ready to handle any hardware or operating system issue, from repairing malfunctioning equipment to resolving network problems.
Managed Services
Our Managed Services build on the foundation of our Break Fix Maintenance by offering a fully customized, proactive IT solution. We address all aspects of your IT needs, reducing the risks and costs of system failures and security breaches.
Server Monitoring
Our 24/7 Server Monitoring service keeps your systems running at peak performance. We track essential metrics such as disk space, hardware status, and internet connectivity in real-time.
On-site Support
When remote solutions aren't enough, our Onsite Support is ready to step in. We guarantee a response time of under 4 hours for critical issues, ensuring swift resolution. Our dedicated engineers come fully equipped with the tools and parts needed for efficient, first-time fixes.
Remote Support
Most IT issues can be resolved remotely, and at Laztech, 95% of support requests are fixed without the need for an on-site visit. Our senior engineers use secure, one-time access technology to quickly diagnose and resolve problems, ensuring minimal impact on your operations.
