Phone Us Contact Us Contact Us Navigation

On-site Support

At Laztech, our engineers are fully equipped to get to your office expediently. Where an issue cannot be resolved remotely, an engineer is allocated immediately. At our control centre, the team’s focus is to manage the most efficient co-ordination of our onsite engineering team.

All Laztech engineers are highly qualified and experienced. We only employ senior engineers. Whilst we do train our staff to our standards, we do not employ junior engineers.

Under the terms of our maintenance contract, where an engineer is required onsite, our response times are guaranteed within 4 hours for critical faults and 8 hours onsite for all other issues. However, to date our onsite response times for critical faults is less than 1 hour, and all calls logged before 3pm are rectified by close of business. We can provide emergency cover outside of office hours including weekends.


We provide dedicated engineers to each client, ensuring continuity of technical knowledge specific to your equipment, and assists in the building of professional relationships.


All engineers carry a fully stocked spares kit, the contents of which are tailored to meet customer’s requirements. This enables the engineer to achieve a far higher level of first time fixes than would otherwise be possible. In the unlikely event that it is not possible to fix your machine on-site it will be removed to our workshop where it will be looked at immediately - repaired, cleaned, and returned.

We are here for you.


We'd very much like to hear from you!


Get in contact with us >


© 2019 Laztech IT Services | All Rights Reserved
Web Development by KL Studios

Please Wait

Please Wait

We use essential cookies to make our site work. With your consent, we may also use non-essential cookies to improve user experience and analyze website traffic. By clicking "Accept," you agree to our website's cookie use as described in our Cookie Policy. You can change your cookie settings at any time by using the controls available in our cookie policy.

Preferences Decline Accept