Our pre-emptive approach to computer services dramatically reduces the costs and risks associated with running efficient systems. We ensure that you can get on with managing your business rather than wasting valuable time resolving computer related issues.
Our 24hr x 7 real time server monitoring consolidates our proactive approach to the service we provide. As your server changes status – our engineers receive an automated alert to their mobile phones as well as an email alert to our support control centre.
At Laztech, our engineers are fully equipped to get to your office expediently. Where an issue cannot be resolved remotely, an engineer is allocated immediately. At our control centre, the team’s focus is to manage the most efficient co-ordination of our onsite engineering team.
Our support desk engineers access your PC via a secure one time access system to diagnose and repair the majority of issues without requiring an engineer to call to your premises.
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